As a Client Services Representative, Monica introduces clients to Cram Crew’s Academic Support, Test Preparation, and College Readiness. She checks in with clients to ensure that they have sufficient hours on their accounts for sessions, and works alongside Kayla to ensure that students’ academic needs are met.
Monica was born in Pennsylvania, but moved to Houston, Texas at five years old and does not plan on ever leaving. She graduated from University of Houston with a Bachelor of Arts in Communication Disorders and a minor in Psychology with a concentration in American Sign Language. Monica was hired as a Client Representative in April of 2018, and looks forward to growing with the company.
Outside of work, Monica spends most of her time with her husband and her adorable cat, Penelope. On a typical day, you can find her watching horror films or hanging out with family. She also enjoys traveling to different cities or states for concerts and music festivals, and trying new restaurants (mostly sushi).
“We rise by lifting others.”
– Robert Ingersoll